RETURNS

If you are not happy with your order for any reason, we will be happy to accept your items back as long as it remains unworn, with all tags still attached and within 14 days of receiving your order

In order to start your return please email- oye_streetwear@hotmail.com

In your email please include:

  • Your order number
  • Order date
  • Whether you would like a refund or exchange
  • The reason code of why you are returning/exchanging your item

 

Reason Codes:

  1. Item doesn't fit
  2. Item doesn't suit me
  3. Changed your mind
  4. Incorrect item received (please explain)
  5. Looks different to the image on the website
  6. Quality issue (please explain)
  7. Other (please explain)

Once we have received your email with all the required information you will be sent a pre paid returns label to print off and send back to us

Please ensure all returns are packaged well to avoid any damage on its journey back to us

Refunds will be processed 3-5 working days after we have received your item back